Access Services

How to book an appointment

To access psychological services with Ariella Rosinger, you will have to make an appointment in advance. To book an appointment, please contact Ariella directly on 0421 006 114, preferably by text message. Ariella will advise when her next availability may be, and will let you know if completion of any forms, or referrals will be needed prior to your appointment.

Your appointment may be scheduled for

Monday earliest starting at 4pm and latest starting at 6pm
Tuesday earliest starting at 10am and latest starting at 6pm
Wednesday earliest starting at 10am and latest starting at 3pm
Thursday earliest starting at 10am and latest starting at 6pm

Psychological services by Ariella Rosinger are not set up for crisis support. If you’re experiencing high levels of distress and need immediate assistance, please seek crisis support. You may call Life Line 13 11 14 or find a dedicated crisis helpline specific to your needs on the Helplines Guide.

Video & phone appointments

Ariella has been working remotely with clients if so preferred, via video meetings, or phone. Ariella’s online room for a video appointment is on doxy.me/rosinger and phone sessions are on 0421 006 114.

Face to face appointments

Ariella’s room for face to face consultation is at Shop 4, 532-542 Hampton Street Hampton VIC 3188. Free parking on the street, (with 1 hour time limit for parking).

Forms required before your first appointment

If you are a new client, prior to your first appointment please download and fill out the following 3 forms:

Informed consent
Confidential information
DASS

You can print the forms and fill out in your hand writing, if so preferred. However, you can proceed paperless: as you open the downloaded files on your device, you’ll see the required fields to type in, and then you can sign electronically. You’ll see a note embedded in the form, (right next to the location of the required signature). That note will explain what tool to choose on the screen, and how to electronically sign it. Don’t forget to save your changes before closing the file, and please note, that after you sign, no more changes can be done to it, so please finish editing before you sign.

Please fax the forms over to Ariella on 03 8595 5179 before the date of your first appointment.

You can fax the forms to Ariella using the free secured fax service at www.fax.plus Otherwise, you can use any fax service that’s available to you.

For best practice and keeping your privacy, its recommended to only use fax for sending all sensitive documents. Please discuss with Ariella if you would like to use email for sending through your forms.

If you have questions about the forms, please don’t hesitate to send a question to Ariella on 0421 006 114.

How to set up for a video consultation

To access video consultations you will need a quiet, private space, to hold your conversation; and the appropriate device, i.e. smartphone, or laptop, or iPad, or computer, with a camera, microphone and speakers; and a reliable broadband internet connection.

You will get an email or a text message with an invite to a video meeting with Ariella, and if needed, it will explain the steps you’ll need to follow in order to enter the video meeting. At the time of your appointment, if you have any technical issues while trying to connect, please call Ariella on 0421 006 114 to indicate that you are having problems to connect.

If you do not have the appropriate device for a video meeting, or, if the device is temporarily out of use, or if the internet connection is failing, the replacement of the video meeting will be a phone conversation.

A video consultation may be subject to limitations such as an unstable network connection. You will be asked to hold your phone within reach, for the duration of your consultation, to allow a quick transfer to a phone conversation if needed.

Fees

A standard fee of $200 applies to a session of consultation with duration of 50-55 minutes, for face to face, or via phone, or video.

Fees are paid in full via direct bank transfer on the day of the service. After your meeting, an invoice will be sent to your preferred email address and it will have the bank details for payment on it. If applicable, you may use that invoice for your claiming of rebates from Medicare or private health insurance.

Please let Ariella know of any special circumstances that may impact your ability to pay for the service.

Rebates

Medicare rebates are $96.65 available for remote meetings and for face to face meetings alike, and are limited to 10 per calendar year, provided you have a “mental health care plan” prepared with your GP, and a current letter of referral from the GP.

Private health insurance covers rebates as per your level of cover, so you’ll need to check with your insurer.

Rebates for self managed NDIS may apply. Claims are from invoice after payment, if applicable.

TAC & WokSafe not available.